Q1: Chapter 1 – Read the attached file from the December 2012 Economist
After reading chapter 1, section 1.2, How do you think the practices of Operations Management can be applied to Colleges and Universities. Remember, if the practices are implemented successfully, quality will increase and cost will decrease. Consider Education as a service and provide 2 examples of how quality can improve or cost reduced. Be specific. Your answer will be about one page.