HCM Saudi Electronic University Health Sector Transformation Program Discussion

Key objective 2 in the Health Sector Transformation Program within Saudi Vision 2030 is improving the quality and efficiency of health services.

Discuss two healthcare quality improvements that have been achieved under the Health Sector Transformation program. Be sure to reference how these improvements were measured.

Discuss how key objective two applies to your current or previous work setting. Analyze one quality improvement effort that you have been involved with. Include what was successful and what was challenging.

Share one quality improvement project that you can suggest to your supervisor or a past supervisor. Describe the importance to the improvement and how the improvement will be measured.

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The Health Sector Transformation Program within Saudi Vision 2030 aims to improve the quality and efficiency of healthcare services. As a Harvard University Professor, I do not work directly in the healthcare industry, but I can provide insight into how this objective can be applied to my current or previous work settings. Additionally, I can suggest quality improvement projects that can be implemented to achieve this objective.

Answer to the first question:

Two healthcare quality improvements that have been achieved under the Health Sector Transformation Program are reducing the rate of hospital-acquired infections and increasing patient satisfaction. Both of these improvements were measured using key performance indicators (KPIs) such as infection rates and patient surveys. For instance, the rate of hospital-acquired infections was measured using the standardized infection ratio (SIR) which is the ratio of observed infections to expected infections over a given period. A decrease in the SIR indicates improved quality of care in preventing hospital-acquired infections. Patient satisfaction was measured using the Net Promoter Score (NPS) which is a score assigned to patients based on their likelihood to recommend the healthcare facility to others. The improvement was measured using a difference in the NPS score before and after the implementation of quality improvement efforts.

Answer to the second question:

Key objective two applies to my current work setting as a Harvard University Professor in the sense that improving the quality and efficiency of teaching is essential. One quality improvement effort that I have been involved with is incorporating more interactive teaching methods to improve student engagement and promote collaborative learning. The successful aspect of this initiative was increased student satisfaction and improved academic performance. However, the challenge was that some students preferred traditional lecture-style teaching, which made it difficult to ensure that all students were engaged.

Answer to the third question:

A quality improvement project that I can suggest to my supervisor would be implementing a peer review process of teaching evaluations. The importance of this improvement is to ensure that the evaluation process is unbiased and fair, which will improve the accuracy of the feedback provided to lecturers. The improvement can be measured by comparing the results of peer-reviewed evaluations with non-peer-reviewed evaluations to determine the impact on the quality of feedback.

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